Get help with Poker Night
Email is the fastest way to reach us — a real person reads every message, usually within two days.
lei@appfactory.sgInclude your device model and what you tapped right before the problem — it usually cuts a round-trip.
common questions
- Where is my data stored?
- On your device, and nowhere else. Player names, buy-ins, chip counts, and session history never leave your phone — the app has no backend and no account system.
- Does the app handle payments between players?
- No. Poker Night only does the arithmetic and shows who owes whom. Any settling-up happens outside the app, between you and your friends.
- How do I remove ads?
- Settings → Remove ads. It's a one-time purchase processed by the App Store or Google Play, and it's permanent.
- The chip counts don't balance — what now?
- The live session footer shows total up, total down, and the exact difference, so you can spot the missing chips before ending the game. You can still settle with an off-balance table; the discrepancy is shown on the summary.
- How do I delete a player or a past session?
- Swipe or long-press the entry in Roster or History. Deleting removes it from your device immediately — there is no server copy.